Smart ePrinting

Privacy Policy

PRIVACY POLICY

Last Updated: January 31, 2026

1. Who We Are

Smart ePrinting
Address: 17807 Lakecrest View Drive, #1205, Cypress, TX 77433
Email: support@smarteprinting.com
Website: www.smarteprinting.com
Smart ePrinting is an independent online retailer of printers and printing supplies. We are not affiliated with, authorized by, or endorsed by any printer manufacturer. All trademarks belong to their respective owners.

2. Information We Collect

We collect personal information only when necessary for secure order processing, customer communication, legal compliance, and essential website functionality.

A. Information You Provide Directly

  • Full name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment details (processed securely by third-party payment processors)
  • Order details and purchase history
  • Account login information (if an account is created)
  • Customer service communications

B. Automatically Collected Information

  • IP address
  • Device type and browser
  • Operating system
  • Session identifiers
  • Essential website interaction logs
  • Page access times
  • Non-personal system diagnostics data

C. Sensitive Personal Information

We do not collect or store sensitive data such as SSN, financial account numbers, government IDs, health information, or biometrics.

3. How We Use Personal Information

We use your information strictly for legitimate business purposes:

A. Order Processing & Fulfillment

  • Processing payments
  • Confirming orders
  • Shipping products
  • Sending order and delivery updates

B. Customer Support

  • Responding to inquiries
  • Handling return or cancellation requests
  • Providing order status updates

C. Security & Fraud Prevention

  • Detecting suspicious activity
  • Protecting accounts from unauthorized access
  • Maintaining secure transactions

D. Website Functionality

  • Operating shopping cart and checkout
  • Storing essential user preferences
  • Ensuring website usability

E. Legal Compliance

  • Handling lawful requests
  • Meeting regulatory obligations
  • Maintaining transaction records

We Do NOT Use Personal Information For:

  • Behavioral or interest-based advertising
  • Remarketing or retargeting campaigns
  • Selling data to third parties
  • Creating profiles for marketing
  • Cross-site tracking

4. Data Sharing & Third-Party Service Providers

We do not sell or share personal information for advertising, marketing, or data brokerage. We only share information with essential service partners under strict confidentiality.

A. Service Providers

  • Payment processors
  • Shipping carriers
  • Email service providers
  • Web hosting and security companies
  • Fraud-prevention systems

B. Legal Requirements

We may disclose information if required by law, subpoena, or regulatory authority.

5. Cookies & Tracking Technologies

Smart ePrinting uses only essential and functional cookies. We do NOT use:

  • Advertising cookies
  • Retargeting cookies
  • Cross-site tracking cookies
  • Social media tracking
  • Third-party analytics cookies

You may adjust cookie preferences at any time via the cookie consent banner or browser settings.

6. Data Storage & Retention

Data may be processed and stored in secure servers located in the United States and other regions where service providers operate under strict protection controls. We retain personal information only as long as necessary to fulfill orders, support customer service, meet legal and accounting obligations, and resolve disputes. When data is no longer needed, we permanently delete or anonymize it.

7. Your Privacy Rights

Depending on your region, you may request access, correction, deletion, restriction of processing, data portability, withdrawal of consent, or opt-out from non-essential communications. Identity verification may be required. Submit requests via email: support@smarteprinting.com.

8. CCPA/CPRA (California Residents)

California residents have special rights including right to know, delete, correct, opt-out, and non-discrimination. Smart ePrinting does NOT sell or share personal information. A full CCPA page is available under “Do Not Sell or Share My Personal Information”.

9. Children’s Privacy

Our Website is not intended for children under 13. We do not knowingly collect children’s personal information. If discovered, we delete it promptly.

10. Do Not Track Signals

Our Website does not respond to Do Not Track browser signals but honors privacy requests submitted directly to us.

11. International Privacy Compliance

Where applicable, we follow GDPR-aligned principles: data minimization, purpose limitation, accuracy, storage limitation, integrity, and confidentiality.

12. Changes to This Privacy Policy

We may update this policy periodically. The “Last Updated” date reflects the latest revision. Continued use of our Website indicates acceptance of updated terms.

13. Contact Us

For questions about this Privacy Policy:
Smart ePrinting
17807 Lakecrest View Drive, #1205, Cypress, TX 77433, United States
Email: support@smarteprinting.com
Website: www.smarteprinting.com