1. Our Commitment to Your Privacy

Smart ePrinting is committed to maintaining high standards of data privacy, transparency, and security. We strictly limit the collection and use of your personal information to essential business functions such as:

• Processing orders
• Shipping products
• Customer communication
• Website functionality
• Fraud prevention

We do not sell, trade, rent, or share personal information with third parties for advertising or behavioral tracking.

2. Definitions Under CCPA/CPRA

Understanding key definitions:

• “Sell”: Transfer of personal information to a third party for value (monetary or otherwise).
• “Share”: Transfer of personal information to a third party for cross-context behavioral advertising.

Important Statement: Smart ePrinting does NOT sell or share your personal information as defined under CCPA/CPRA. We do not use cross-site tracking, profiling, third-party marketing cookies, or advertising pixels.

3. Your CCPA/CPRA Rights

California residents have the right to:

• ✔ Right to Know: Request what personal information we collect, use, or disclose.
• ✔ Right to Delete: Request deletion of personal information (with legal exceptions).
• ✔ Right to Correct: Request correction of inaccurate information.
• ✔ Right to Opt-Out: Opt out of the “sale” or “sharing” of personal information.
• ✔ Right to Limit Use of Sensitive Personal Information: We do not collect or use sensitive personal information.
• ✔ Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

4. How to Submit a Do Not Sell/Share Request

Even though we do not sell or share personal information, you may submit a request:

📧 Email: support@smarteprinting.com
Subject Line: CCPA Privacy Request

Include: Full name, Email address used to place the order, and whether you request an opt-out, deletion, correction, or access request. We will respond within the legally required timeframe (typically within 45 days).

5. Verification Process

To protect your data, we may verify your identity before fulfilling certain requests. Verification may involve:

• Confirming your email address
• Confirming recent order details
• Matching information stored in our system

We will never request sensitive information such as Social Security numbers, full credit card numbers, or government IDs.

6. Authorized Agents

You may assign an authorized agent to submit a request on your behalf. The agent must provide:

• Written authorization
• Proof of their identity
• Proof of your identity (for verification)

7. Categories of Personal Information We Collect

We may collect the following categories for legitimate business purposes only:

• ✔ Identifiers: Name, email, phone number, address
• ✔ Transaction Information: Order history, items purchased
• ✔ Device Information: Browser type, device type, basic session data
• ✔ Payment Information: Processed securely by third-party payment processors (we do not store full card numbers)

We do not collect or process sensitive personal information.

8. Categories of Information We Share (Operational Only)

We only share personal information with trusted service providers for essential functions:

• Payment processors
• Shipping carriers
• Security/fraud prevention tools
• Email service providers
• IT/hosting providers

These service providers may only use information to perform services on our behalf and are contractually prohibited from using it for advertising.

9. No Sale or Sharing Statement (Required)

• ✓ Smart ePrinting does NOT sell personal information.
• ✓ Smart ePrinting does NOT share personal information for advertising.
• ✓ Smart ePrinting has not sold or shared personal information in the past 12 months.
• ✓ Smart ePrinting does not knowingly collect or sell the information of minors under 16.

10. Data Retention

We retain personal information only as long as necessary to:

• Complete orders
• Maintain transaction records
• Support customer service
• Meet legal obligations
• Prevent fraud

When information is no longer needed, it is securely deleted or anonymized.

11. Updates to This CCPA/CPRA Notice

We may revise this page to reflect changes in laws or our data practices. The “Last Updated” date will always indicate the latest version.

12. Contact Us Regarding Your Privacy Rights

Smart ePrinting
17807 Lakecrest View Drive, #1205
Cypress, TX 77433, United States
Email: support@smarteprinting.com
Website: www.smarteprinting.com